Reference

What You Agree To When You Use niatogel

These terms set out the rules that govern your account, your transactions, and how we handle your relationship with the platform — including deposits via DANA, OVO, and GoPay.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessUpdated terms take effect on publicationContact support for any disputes
niatogel What You Agree To When You Use niatogel
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms raises a question — whether it is about a payment rule, an account restriction, or a transaction dispute — our support team is the right first stop. We keep contact channels open so you can get a direct answer rather than a generic reply. Use the channel that suits your situation best.

Team online

Live Chat

Open the chat widget from your account dashboard for real-time help with terms questions, payment disputes, or account access issues.

Email Support

Send a detailed message if your query involves transaction records or account history — email allows you to attach screenshots and wallet references.

Account Help Centre

The help centre inside your account lists common terms questions including withdrawal conditions, e-wallet linking rules, and account closure steps.

HOW WE OPERATE

How niatogel Handles Your Account and Data

We hold account data only as long as it is needed to operate your account and meet the obligations described in these terms. Security on account access uses standard verification steps, including OTP confirmation when you log in from a new device. If you want to know what data we hold, or you want to request a change, you can do that through the support channels listed above.

Account Security Login from a new device triggers OTP verification. This step applies whether you access via mobile browser or a saved session on Android or iOS.
Data Retention We keep your account records for as long as your account is active and for a period after closure as required by the obligations in these terms.
Payment Records Every DANA, OVO, and GoPay transaction is logged against your account ID. You can view your transaction history inside the account wallet section.
Requesting Changes To update personal details or request data correction, contact support via live chat or email with your account ID and the change you need made.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice — covering account rules, payment conditions, and what happens when something needs to change.

Yes. Every deposit you make via DANA, OVO, or GoPay is covered by these terms. Your e-wallet provider's own rules also apply alongside ours.

We publish the updated version on this page. Continuing to use your account after the update is posted means you accept the revised terms in full.

Access depends on your local law and eligible region. It is your responsibility to confirm that using this platform is permitted where you are.

Contact our support team via live chat or email with your account ID and a closure request. We will process it and confirm once the account is closed.

Send a request through the email support channel with your account ID. We will respond with details of what data is held under your account.

Withdrawals are processed back to the verified e-wallet linked to your account — DANA, OVO, or GoPay. Verification of wallet ownership is required before the first withdrawal.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.